Question 1

How do I make a reservation?

Accepted Answer

You can book directly on our website via the Book Online page, or call our concierge at +1 (480) 915-4326. A valid driver's license, proof of insurance, and a refundable security deposit are required to confirm any exotic car booking.

Question 2

What is the minimum rental period?

Accepted Answer

Our standard minimum is 24 hours for cars and 2 nights for villas. Half-day and event-only packages are available on request through our concierge.

Question 3

How far in advance should I book?

Accepted Answer

For popular models (Lamborghini Urus, Ferrari SF90, Rolls-Royce Cullinan) we recommend booking at least 2 weeks in advance during peak season. Last-minute bookings are possible — call us and we'll do our best.

Question 4

What's the minimum driver age?

Accepted Answer

25 years old for most vehicles, 30+ for our top-tier fleet (Ferrari SF90, Lamborghini Revuelto, McLaren 750S). Additional drivers can be added for a small fee.

Question 5

Is insurance included?

Accepted Answer

Yes — every rental includes primary liability and comprehensive collision coverage. Optional deductible buy-downs are available. Your personal auto policy may also apply as secondary coverage.

Question 6

Do I need to leave a deposit?

Accepted Answer

A refundable security deposit (typically $2,500 – $10,000 depending on the vehicle) is authorized on your credit card 24 hours before pickup and released within 3 business days of return.

Question 7

Do you deliver to airports and hotels?

Accepted Answer

Yes. White-glove delivery to any airport, hotel, or private residence within our service cities (LA, Phoenix, Miami) is included. Long-distance delivery is available for an additional fee.

Question 8

Can I take the car out of state?

Accepted Answer

Cross-state travel is permitted with prior approval. Mileage limits and geographic restrictions vary by vehicle — just ask us before you book.

Question 9

What happens if I'm late for pickup or return?

Accepted Answer

We offer a 60-minute complimentary grace window. Beyond that, hourly late fees apply. Please call us as early as possible if you know you'll be delayed.

Question 10

What payment methods do you accept?

Accepted Answer

All major credit cards (Visa, Mastercard, Amex), wire transfer, and select cryptocurrencies. The security deposit must be on a credit card in the primary driver's name.

Question 11

What is your cancellation policy?

Accepted Answer

Full refunds are available up to 72 hours before pickup. See our full Cancellations & Refunds page for the complete tier breakdown.

Question 12

Are there any hidden fees?

Accepted Answer

Never. Your quote includes delivery, insurance, taxes, and 24/7 concierge support. Overage mileage, fuel top-ups, and optional add-ons (chauffeur, extra driver) are always disclosed upfront.

Frequently Asked Questions

Booking & Reservations

Requirements & Insurance

Delivery & Pickup

Payment & Cancellation